Shipping Policy

Effective Date: 03/07/2020
Website: www.oldschoolmenlynretail.co.za
Email: oldschoolenquiryhelpdesk@gmail.com

1. Overview

Thank you for shopping with Old School. We aim to provide fast, reliable, and affordable delivery options across South Africa. This Shipping Policy outlines our delivery methods, fees, timeframes, and related conditions.

2. Delivery Options & Rates

Next-Day Doorstep Delivery – R59.00

Available for major metropolitan areas.
Orders placed before 12:00 (midday) are eligible for next-day delivery.
Orders placed after 12:00 will be processed the next business day.

Standard Doorstep Delivery (2–3 Business Days)

Delivered within 2–3 business days nationwide.
Delivery times may vary depending on your location and courier capacity.

3. Order Processing Times

All orders are processed within 1 business day after payment is confirmed.
Orders are not processed over weekends or public holidays.
You will receive a confirmation email once your order has been dispatched, including tracking details.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or SMS. You may track your parcel through the courier’s online tracking system.

5. Delivery Delays

While we aim for fast and efficient delivery, delays may occur due to:

High order volumes
Courier delays
Extreme weather conditions
Remote location delivery
If any delay occurs, we will do our best to keep you updated.

6. Incorrect Address or Failed Delivery

Please ensure your delivery information is correct. Any re-delivery caused by incorrect or incomplete address details may incur additional charges.

7. In-Store Collection (If Applicable)

If in-store pickup becomes available, collection instructions and operating hours will be provided at checkout.

8. Contact Us

For any questions regarding shipping, please contact us at:
Email: oldschoolenquiryhelpdesk@gmail.com
We are happy to assist you with any delivery-related queries.